1. Introduction
At Ngoot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our platform.
2. Information we collect
2.1 Information you provide to us:
- Name and email address when you create an account
- Phone number (optional)
- CliQ number to receive transfers
- Details of occasions you create (title, description, photos)
- Contribution details (name, amount, messages)
2.2 Information we collect automatically:
- IP address and browser type
- Device information and operating system
- Pages you visit on the site
- Date and time of visits
3. How we use your information
We use the information we collect to:
- Provide and improve our services
- Create and manage your account
- Display occasions and contributions
- Contact you about your account or the service
- Send important notices (you can unsubscribe)
- Improve the user experience
- Protect the platform from unlawful use
4. Sharing information
We do not sell your personal information to any third party. We may share your information only in these cases:
- With your consent: when you choose to share information publicly on occasions
- With contributors: contributors see your CliQ number so they can transfer to you
- Legal compliance: if we are legally required to do so
- Service providers: we use trusted third-party services (hosting, email) that are required to protect your data
5. Privacy choices
We give you control over your privacy:
- Contributors can hide their names or contribution amounts
- You can update or delete your account information at any time
- You can request deletion of all your data
6. Data security
We take security measures to protect your information:
- Encryption in transit (HTTPS/SSL)
- Secure data storage
- Access limited to authorized staff only
- Ongoing monitoring for security threats
Important note: We do not store any banking information. Your CliQ number is only shown to contributors so they can transfer to you directly.
7. Cookies
We use cookies to:
- Keep you signed in
- Save your preferences (such as dark mode)
- Analyze site usage (Google Analytics)
You can disable cookies in your browser settings, but that may affect your experience.
8. Data retention
We keep your data for as long as your account is active. When you delete your account, we delete your personal information within 30 days, except where we are legally required to retain it.
9. Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Object to processing of your data
- Port your data to another service
10. Children’s privacy
Our service is not directed at children under 18. We do not knowingly collect information from minors.
11. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by email or with a notice on the platform.
12. Contact us
For questions about this Privacy Policy or to exercise your rights, contact us:
- Email: support@ngoot.com